Refund policy

At BADPONY, customer satisfaction is our priority.

Easy Returns
•⁠  ⁠Returns accepted within 7 days of delivery 
•⁠  ⁠Item must be unused, unwashed, and with original tags 

Eligible for Return
•⁠  ⁠Damaged or defective product 
•⁠  ⁠Wrong item or size received 

Non-Returnable Items
•⁠  ⁠Sale or discounted products 
•⁠  ⁠Used, washed, or altered items
 
Refunds
•⁠  ⁠Processed within 5–7 business days after quality check 
•⁠  ⁠Refund credited to original payment method or bank account for COD orders 

Exchanges
•⁠  ⁠Size exchanges available subject to stock availability 

Need Help?
📧 support@badpony.in 
🌐 BADPONY Official Website